Orders
Are there any banned ingredients in the products you carry?
Are supplements safe for people under the age of 18?
All supplements are intended for healthy adults, 18 years of age or older.
I'm just getting started with supplements where should I start?
Depending on your goal, the supplements you choose may vary. Protein is a staple in any fitness program, whether it’s building muscle mass, fat loss, or endurance.
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Shipping & Returns
How long will it take for my order to arrive?
Orders are typically processed and shipped the same day if ordered before 3 pm Monday – Friday.
Once shipped, delivery usually takes 3–5 business days within the continental U.S., depending on carrier and location. Unless 2 day shipping was selected.
You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way. Please note that during high-volume periods or carrier delays, shipping times may be slightly extended — but we’ll always do our best to keep you updated.
What is your return policy?
We stand behind every product we sell.
If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery and we’ll make it right with a replacement or refund.
For safety and product-integrity reasons, we cannot accept returns on opened supplements or consumable products.
Unopened items in original condition may be returned within 30 days of delivery.
To start a return, email info@valornutritionsciences.com with your order number and reason for return, and our team will guide you through the process.
How do I check/track my order status?
You can track your order at any time using the tracking link provided in your shipping confirmation email.
If you created an account at checkout, you can also view your order history and live tracking updates by logging into your Valor Nutrition Sciences account.
If you need help locating your tracking number or order details, contact our support team — we’ll be happy to assist.
